CODE OF ETHICS AND CONDUCT

INTRODUCTION

The IBV Code of Ethics and Conduct is addressed to all members of the board, administration, employees, volunteers, interns and young apprentices of this institution to serve as a reference in personal and professional performance. Everyone must know it and make it known, observing and defending its fulfillment. This Code helps to establish a standard of respectful and transparent relationship, with the objective of guiding us to always act in accordance with our Values and Ethical Principles. In this sense, the Code specifies:

1. The IBV's commitments to society in general

2. The standards of conduct expected from those directly and indirectly involved in the exercise of their personal and professional responsibilities. Therefore, it is essential that everyone involved in the  Institute projects read carefully, so that you can use it daily as a guide for your actions and decisions. We are certain that it is an extremely useful and necessary instrument, capable of inspiring us in the conduct of the IBV and in the art of transforming our personal and professional conduct into an example for everyone.

We are like this

​

An institution is a living organism. It has its own personality, image and culture. It is made up of professionals with different characteristics and skills, but who, together, complement each other in search of common goals and dreams.  

Together, we will build the future of the IBV

​

Our mission

​

Become a national reference and promote, publicize and encourage volunteer work and philanthropy actions.

​

Our values

​

Quality and Transparency, Union, Professionalism, 

Team Development, Ethics, Commitment and Focus on projects

​

INSTITUTIONAL ETHICS GUIDELINES

IBV commitments

​

ethics and citizenship

We respect human rights and do not admit any form of exploitation, discrimination or disrespect in our internal and external activities.

We carry out and support community, social and public interest actions, especially those aimed at promoting volunteering, philanthropy, education, sports, arts and culture actions.

We do not use any form of artifice, imposition or constraint in our operations and projects.

We clearly and correctly provide the information our stakeholders need to make decisions regarding the IBV.

We comply with the laws, rules and regulations of the country where we operate in all instances.

We adopt policies and practices aimed at preventing and combating any form of illicit payment or receipt or obtaining personal advantages or privileges, fraud, money laundering, potential conflicts of interest, etc.

We adopt corporate governance guidelines and practices designed to ensure: - Diligent, honest and prudent management.

The good reputation of the IBV.

​

Customer satisfaction.

​

That our contracts and projects can be easily understood and that they highlight the rights and duties of the parties, highlighting the existing risks.

​

We clearly and correctly provide the information necessary for related parties to make their decisions.

We adopt policies and practices aimed at preventing and combating degrading forms of work (child, forced, slave, etc.).

We respect the political and labor rights of everyone involved, including the right to collective bargaining and to party and union association.

GUIDELINES FOR CONDUCT IN THE WORKPLACE

We know that the way we perform our tasks, honor commitments and behave reveals the value we place on others and ourselves. Hence the importance of continually improving the quality of our work and cultivating motivating environments that encourage cooperation.

personal conduct

​

Always comply with established standards and policies, processes and procedures. Only do what you are sure you can do; when in doubt, seek guidance from your immediate manager or specific area.

Cultivate cordiality in relationships and try to resolve disagreements or misunderstandings with care, respect and acceptance.

Practice dialogue, not imposing a point of view; listen carefully and respect other people's opinions even if you disagree with them.

We are in an environment of mutual help, help colleagues to do a good job and guide those who seek you with patience and interest.

Never mislead anyone or cause him harm.

Do not use the IBV's name, position or influence to obtain personal benefits or for relatives, friends or third parties.

Do not discriminate against someone because of their ethnicity, gender or their political, sexual, religious, cultural preferences or disability.

Do not adopt offensive behavior, whether verbal, physical or gestural.

Do not reproduce rumors and backbiting.

If you make a mistake, don't hide the fact; be transparent and truthful and strive to mitigate its consequences and learn from them.

Participate punctually and with dedication in the education and training actions offered by the IBV.

Take care of office facilities, resources, equipment and materials and only use them for personal purposes in the event of an emergency, with superior authorization and that does not endanger the integrity of IBV's assets.

Adopt the precepts of conscientious consumption: do not waste water, energy, paper, plastic objects, office supplies, etc.  practice selective collection always thinking about the environment.

Avoid financial imbalances, as they cause personal and professional losses.

Take care of your personal appearance, dressing appropriately for the role performed.

Do not disclose IBV information or comment on situations of your internal daily work on social networks without proper authorization.

professional conduct

​

Carry out your work with care, focused on the interests of the IBV and in compliance with the institution and this Code of Ethics and Conduct.

Keep up-to-date on advances in your professional area and, when applicable, obtain the necessary certifications to exercise your position.

Do not allow IBV's businesses, projects and operations to be used for illegal or criminal acts (corruption, bribery, money laundering, fraud, etc.). Therefore, among other precautions, know and comply with the IBV's guidelines and practices on the subject.

Never advise, disseminate information or trade on rumors or unreliable data.

Know and comply with IBV policies and other standards.

In the relationship with customers, suppliers and other publics, look for the competent channels to respond to requests or resolve conflicts that are outside its attributions.

Ask your immediate manager and the communications department for guidance before participating in interviews and programs in conventional or virtual media. Do not speak on behalf of the IBV without prior authorization.

Do not use social networks or software not provided by the IBV to carry out your personal activities.

​

​